Shipping and Returns
Shipping and Handling
Shipping Method: Pending order verification and credit approval, orders will arrive as specified below. Duos Pisces ships via United States Postal Service and charges a flat rate based on prices from USPS. Duos Pisces reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on duospisces.com.
Standard Ground: arrives within 5-7 business days of shipping: $8.00. $8 Flat Rate Shipping offer applies to Standard Ground shipping orders only. If you choose to ship Standard Ground and are shipping to multiple addresses, you will be charged $8 per address.
Free shipping is available only within the United States to orders over $150 before taxes and shipping.
Shipments to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, Samoa and any P.O. boxes are shipped via U.S. Postal Service. Please allow 5 to 10 business days for delivery.
Duospisces.com is proud to offer shipping to APO & FPO addresses. The delivery time for APO & FPO shipments may vary. On the Billing page of checkout enter APO or FPO in the “City” field and select one of the following three choices from the “State” pull-down menu – AA for Armed Forces of America, AE for Armed Forces Europe, AP for Armed Forces Pacific.
Shipping Rates
Shipping rates are calculated according to shipping method
Standard – $8
Each address you instruct us to ship to, including gift-recipient addresses, is considered a separate order and is subject to applicable shipping charges. The United States Postal Service delivers packages Monday through Saturday.
We currently do not offer international orders through the main site. If you would like to make an international order, please contact us at info@duospisces.com or call us toll-free at 1(888)369-9659 for a quote.
You will be asked to provide a telephone number on the shipping page of checkout, which is important in the event the courier needs to arrange a delivery time with you. You will also be asked to provide an email address, to which we will send confirmation that your order was placed.
Delivery schedules are estimated. Actual delivery times may vary depending on shipping locations. When estimating package delivery time, please allow time for credit approval, address verification and order processing.
Return Policy
If for any reason you are not entirely satisfied with your recent duospisces.com order, we will gladly accept returns of items that are in new condition, with original tags attached. We accept exchanges and returns on items that have not been used and are in original condition. For exchanges, we ask that you enclose payment(or pre-paid shipping label) for new item. On returns, we will credit you for the price of the item, less a 15% restocking fee. Please send an email to info@duospisces.com for return authorization.
After 30 days , sale product is not eligible for return or credit.
Items must be in like-new condition and unworn to be accepted as a return.
International orders are not eligible for returns.
Your satisfaction is very important to us. If you have any questions, please e-mail us at
info@duospisces.com